Team

Jordan Goldrich , CPO, Organization/Leadership Development and Human Resources

Jordan draws on his background as a Chief Operations Officer, Executive Coach, Licensed Therapist and Certified Employee Assistance Professional to help both seasoned and emerging business executives succeed. He provides consultation and coaching as well as assuming direct responsibility for managing projects.

Jordan helps senior leadership teams develop and implement strategy, improve individual and organizational performance and prepare the next generation of leaders. A specialist in resolving workplace conflict, he helps organizations stop the drain of money, people and productivity caused by valuable executives who do not collaborate effectively with customers, peers and direct reports.

As Chief Operating Officer of a Behavioral Healthcare Company, Jordan was instrumental in creating an 800% increase in revenue over seven years, attaining an HMO license and executing an acquistion by Wellpoint Health Networks. He did this by creating a customer driven culture and utilizing cross-functional team problem solving methods rooted in the work of W. Edwards Deming and Kepner and Tregoe. Jordan wrote the strategic plan and executed the strategy that resulted in the successful sale of the company. He facilitated the integration of the new firm after the sale, meeting all goals and time tables.

Jordan is adjunct faculty at the Center for Creative Leadership and is certified in the Center's suite of multi-rater assessment tools. He co-designed and is Faculty Advisor for the San Diego State University Professional Certificate Program in "Coaching for Organizational Excellence." He received the "Outstanding Instructor" award in 2005 for his work in the program. He is certfied in DISC, Meyers-Briggs, FIROO-B, California Personality Inventory, Workplace Big Five Profile and others.

Jordan's clients include PacifiCare, San Diego Gas and Electric Company, San Diego Superior Court, The San Diego Union-Tribune, San Diego State University, San Diego Community College District, the Navy, the Marines, and several city governments. He has worked with General Dynamics, Costco and the San Diego Padres.

Jordan is Past President of the San Diego Chapter of the Professional Coaches and Mentors Association (PCMA). His article, "Coaching: A Map of the Territory" is featured in PCMA's publication: Coaching For The New Century. He received his Master of Social Work and Master of Arts in Education (Counseling) from Washington University in St. Louis, MO. Jordan is a Licensed Clinical Social Worker and a Certified Employee Assistance Professional.